Services
End-to-end product design
User experience research
User experience design
Product strategy
Branding, visual identity design
Experience
August 2016 - March 2023
Welocalize Inc
Head of UX
Managed user experience team, driving interaction, visual, and conversational design, including overarching UX strategy, user mapping, UI patterns, wireframes + prototypes, and cross-team integration.
Hired, trained, and managed UX designers + product designer, incl. coordination with third party designers and agencies for ad hoc needs across 6 business verticals and related suite of products
Led extensive user research for generative AI capabilities + features; drove research into new verticals as part of GTM motion, providing executives + stakeholders with key views + insights into customer journeys
Initiated & led E2E research & design of internal project management tool, Relay, conducting detailed user studies to uncover prospective solutions; enabled extensive tracking & saved 2+ hours/project across 200+ PMs
Drove UX development and prototypes through Figma, Sketch, Invision, building global design system and brand style guide across digital interfaces, including web + mobile apps, marketing lifecycle, + brand
Worked closely with Engineering & Product teams, ensuring seamless collaboration during UI development; contributed to the building of various apps that interfaced with the new digital platform
July 2003 – August 2016
Nice Incredible Studio
Owner, Creative Director
Managed agency business serving user experience, brand, packaging, responsive web design for local and remote clients, including team integration + takeover, training, and production deployment of projects
Delivered range of creative solutions focusing on elements such as branding (new + rebrands), logo designs, & packaging designs; worked with well-known + local clients incl. Ruby Jewel, Willow Wine, & Threshold Design
January 2009 – September 2013
Zapallas USA / Tarot.com
Creative Director
Managed creative aspects of branding & marketing initiatives across diverse digital properties incl. tarot.com + Dailyhoroscope.com, among others; ensured alignment on all creative projects with overall vision and goals
Implemented company-wide unification initiative, harmonizing disparate design systems + working w/ engineers to merge code bases across multiple sites, enhancing coexistence & UX across all platforms
Performed comprehensive UI audits, identified redundant components, & simplified design systems
Created global design system from concept development to final execution, enabling quick & consistent updates across all digital properties; worked closely with engineers to implement changes
Crafted innovative & engaging visual experiences targeting specific demographics & global audiences
July 2008 – December 2008
NIKE
Presentation Designer
Served as contract designer for Nike’s charity arm, responsible for creating presentations for executive teams; delivered design solutions in alignment with stakeholders ’ strategic objectives
Leveraged expertise in typography, infographics, interaction design, color theory, and composition to develop engaging and effective slide decks; Collaborated cross-org to ensure consistency with brand vision & goals
2006 - 2008
Resonant Media
Senior Designer
2002 - 2006
Pearl River Resort
Web Administrator
Tools
Figma
Design
Slack
Communication
Notion
Documentation
Linear
Creating & managing tasks